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Online claim lodgement is here

We’ve made it easier for you to manage claims for your business with our new online claim lodgement.

Online claim lodgement is a faster and more efficient way to manage your claims, ensuring you and your workers receive support to return to work as soon as possible following a work injury.

Benefits of online claim lodgement

  • Convenient: Submit your claim at any time, when it is convenient for you
  • Simple: The process is simple and easy to follow
  • Quick: Online submission is the fastest way to report an injury or make a claim

We’re continually listening to customer feedback and working on improving our services to provide a better experience for you. Since introducing online claim lodgement in April, 81% of people who submitted a claim online said that their experience was very easy or easy, compared with 66% for those who lodged claims over the phone.

Making a claim online

For employers, the quickest and easiest way to report an injury or make a claim is by logging in to the online services portal.

If you don’t have an online services account, all you need to do is visit our online services and follow the instructions to register for an account.