Careers

Thank you for your interest in a career with ReturnToWorkSA.

At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury. Our services and those delivered by our claims agents are designed to provide early intervention support to workers and employers following a work injury to ensure the worker can recover and return to work as quickly as possible. 

We are the regulator of the Return to Work scheme and play the key role of protecting the integrity and fairness of the Scheme by monitoring and enforcing compliance with the Act and providing education and support about the health benefits of work.

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On this page:

Why join us?

Experience a workplace culture that rewards your contribution and provides the development and support to help you reach your potential. We are committed to fostering a diverse and inclusive workplace where our people can genuinely make a difference to the lives of South Australians impacted by work injury.


Our purpose and values

We are passionate about empowering and supporting South Australians impacted by work injury and are values driven in our actions.

ReturnToWorkSA four values icons. They are: we care about people and sustainability, we are inclusive and innovative, we listen to understand and we own our actions.

We are looking for team members who genuinely align with our values of:

Our benefits

  • Modern facilities including a free gym onsite and bike storage
  • Annual vaccinations and skin checks, seasonal fruit and corporate cup challenge
  • Yoga and meditation sessions
  • Access to a broad range of wellbeing seminars, webinars and information sessions
  • Access to our Employee Assistance Program
  • Access to learning and development programs to enhance your personal and professional skill set and career development

Flexible work options
We understand the importance of flexible work arrangements in maintaining a diverse, adaptable and high-performing workforce. Our flexible work policies allow you to work with your manager to optimise your work/life balance. These include hybrid work options (the ability to work remotely) and to adapt your role to part-time hours

Discounted corporate private health insurance
Medibank Private offers discounted private health insurance to all employees.

Paid parental leave
Our generous parental leave policy offers eligible parents up to 16 weeks paid leave for birth and adoption, as well as a superannuation guarantee for the duration of the paid parental leave.

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Our culture

Making a difference
We are committed to fostering a culture of care where our staff thrive and have the opportunity to make a real difference in the communities we serve.

Reward and recognition
Everyone appreciates being recognised for their achievements big and small. We encourage staff to say ‘thanks’ to their peers, and reward over-and-above achievements that align to our values.

Developing our people
At ReturnToWorkSA, learning is purposeful, continuous and driven by you in a supportive environment. We have a strong focus on continuous professional development, with many internal training programs and regularly engage external training professionals to enhance capabilities across our teams.

Employees have access to LinkedIn Learning, subscriptions and an internal library for continued professional development.

We give staff a range of tailored experiences and opportunities to develop their skills and progress their careers. We also offer opportunities for staff to get involved in special projects, working groups, or receive study support for relevant tertiary education.

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Our environment

Modern CBD office
Our office is spacious, modern and inviting. The central location is within walking distance to cafés, restaurants, shops and the Adelaide Central Markets, and offers views to the hills, city and sea.

There are plenty of parking and public transport options, including a tram stop directly outside the office.

We offer generous employee kitchen facilities including tea and coffee stations throughout, an open plan café style social space with self-service coffee machines, a vending machine and chill out areas. Our staff have access to excellent end-of-trip facilities which include secure bike storage, changerooms with showers and towels provided (also available to gym users).

Diversity and inclusion 
Our employees, regardless of cultural background, gender, ability, sexuality, or any other life factors, feel welcome and are enabled to fully participate and enjoy our work environment. See our Diversity and Inclusion Framework.

Social Club 
Our employees can choose to become a financial member of the ReturnToWorkSA Social Club. Membership gives access to a variety of functions and events held over the year including discounts on a variety of goods and services.

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What does the recruitment process look like at ReturnToWorkSA?

Our recruitment process: Step 1: Apply. Step 2: Shortlist. Step 3: Interview. Step 4: Background checks. Step 5: Offer. Step 6: Welcome to the team

Our recruitment process is designed to ensure we find and attract the best talent. Here’s what to expect when you apply to join our team:

1. Apply now 
View all our open vacancies on our website, where each advertisement contains a link to the relevant position description and allows you to complete an online application form through our recruitment portal. Make sure to highlight your skills, experience and what excites you about joining our team in your cover letter. If a job that suits your skills and experience isn’t listed, you can register for job alerts so you don’t miss out on upcoming opportunities.

2. Shortlist 
Our interview panel will review your application against the selection criteria. Shortlisting commences immediately so be sure to get your application in as soon as possible. Shortlisted candidates will receive a phone call from our Recruitment Advisor and be invited to complete a psychometric assessment. Candidates whose skills and experience don’t align with the role requirements and do not progress to interview stage will be notified by email.

3. Interviews 
Following completion of your psychometric assessment, we’ll invite you to a face-to-face interview (MS Teams interviews can also be arranged by request/if needed). During the interview, we’ll give you an overview of the organisation and the role, and then ask you behavioural and technical questions relevant to the role based on your skills and experience.

4. Background checks 
Following your interview, we may ask to contact your nominated references. We may conduct reference checks for all considered candidates as part of the selection process. Some roles may require further checks such as police checks, credit checks, qualification verification and a second interview. We carefully consider all feedback before making a decision on our preferred candidate. Unsuccessful interviewed candidates will be contacted by a phone call. Our intention is to complete this process within a few business days of completion of all candidate interviews.

5. Offer 
Once any reference and/or background checks are satisfactory, we’ll contact the successful candidate via phone to extend a verbal offer to join our team. Due to the nature of contacting referees, this process- external site can take up to two business days.

6. Welcome to the team 
Congratulations! Once you have accepted the offer, you will receive a contract via email and continue to our onboarding process.


How long does the recruitment process take?
Our recruitment process varies in time depending on the skill set we are seeking. We aim to review applications as soon as we receive them; however, we know that at times it can take longer than 1-2 weeks, so we strive to advise candidates of their application status as soon as possible.

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What do the first few weeks look like for a new employee at ReturnToWorkSA?

On your first day you’ll be greeted by your line manager and introduced to your new team and work area, including a tour of the workplace. Within the first few weeks, you’ll complete online onboarding, have a meet-and-greet with our CEO and attend our Corporate Induction Program. This program will help you understand your role and how it fits into the organisation’s broad purpose, and how our organisation impacts the South Australian community and our future direction.

We welcome any questions from candidates about our recruitment process. Potential candidates can email for further information – all enquiries are treated with confidentiality.

Why we do what we do at ReturnToWorkSA

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