If you would like to speak with someone urgently about a work injury or to make a claim call your claims agent EML 1800 688 825 or Gallagher Bassett 1800 774 177 Monday to Friday between 8:30am – 5:00pm. Otherwise leave your details and we’ll arrange for a customer service representative to call you back at your preferred time.
Workers of self-insured employers should speak to their employer about reporting an injury or making a claim.
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Hearing or Speech impaired? Call us via the National Relay Service (NRS).
For languages other than English call the Interpreting and Translation Centre on 1800 280 203 and ask them to contact us on 13 18 55.