How do I check if my patient has a current claim?

To make sure your patient has a current claim, you can use our claim check.

1. Click on the ‘Claim check’ button on the home page OR go to Search / Claim check in the top menu.
   
   
2. You must enter either:
   • Claim number OR
   • All of the other fields:
     • Claimant first name
     • Claimant last name
     • Claimant date of birth
     • Date of injury
3. You must declare that you have the claimant’s consent to search for a claim related to their injury.
4. Click ‘Search’.

If your patient has a current claim, you will see a message on screen confirming that they have a current claim and the contact details of their claims manager.