Electronic Work Capacity Certificate (eWCC)

Medical Director users:

UHG Widget The UHG Widget was decommissioned on 30 June 2021. The eWCC is now available in the HealthLinks Forms Library.  Medical Director version 3.16 and above will be required. A User Guide is available for Medical Director users under the Related Links. Please note the User Guide is subject to change with updates, ensure that you are utilising the latest version.

Launch Bar/ Adaptor The solution utilising the Launch Bar or Adaptor has been decommissioned. The eWCC will only be available in the HealthLinks Forms Library.

Best Practice users:

The solution utilising the Launch Bar or Adaptor has been decommissioned. The eWCC will only be available in the HealthLinks Forms Library.  Best Practice version 1.9.0 and above will be required. A User Guide is available for Best Practice users under the Related Links. Please note the User Guide is subject to change with updates, ensure that you are utilising the latest version.

Genie users:

The solution utilising the Launch Bar or Adaptor has been decommissioned. The eWCC will only be available in the HealthLinks Forms Library.  Genie version 8.8 and above will be required. A User Guide is available for Genie users under the Related Links. Please note the User Guide is subject to change with updates, ensure that you are utilising the latest version.

Medtech users:

The solution utilising the Launch Bar or Adaptor has been decommissioned. The eWCC will only be available in the HealthLinks Forms Library.  Medtech version Evolution 10.4 and above will be required. A User Guide is available for Medtech users under the Related Links. Please note the User Guide is subject to change with updates, ensure that you are utilising the latest version.

ZedMed users:

The solution utilising the Launch Bar or Adaptor has been decommissioned. Zedmed has provided an integrated solution for it's users. A User Guide is available for Zedmed users under the Related Links. Please note the User Guide is subject to change with updates, ensure that you are utilising the latest version.

Practices wishing to submit an eWCC using other software should contact Scheme Support on 8238 5757 or email providers@rtwsa.com- external site- external site.

eWCC not working?

If you are experiencing technical issues with the eWCC, please contact the Telstra Health Service Desk on 1800 952 252 or fastforms@health.telstra.com- external site- external site.

For information on the Work Capacity Certificate you can contact Scheme Support on 8238 5757 or providers@rtwsa.com- external site- external site.